Launch Playbooks/Build a Customer Support Chatbot with Dify

Build a Customer Support Chatbot with Dify

Launch PlaybooksDifficulty: IntermediateUpdated: 2026-05-25

Guide for using Dify as the core of a support chatbot product and wrapping it in a focused frontend.

Secondary AI Coding Resources

Use Cursor Rules and MCP Setups as supporting implementation resources while you work through this tech stack or playbook.

Overview

A step-by-step workflow you can follow inside Cursor to ship a real feature with minimal thrash.

Tech stack

  • Next.js
  • TypeScript
  • Your data layer (Supabase/Postgres/etc)

Project structure

  • src/app
  • src/components
  • src/lib
  • content/workflows

Step-by-step workflow

  1. Define acceptance criteria
  2. Ask Cursor to propose a minimal plan
  3. Implement in small patches
  4. Run lint/build
  5. Deploy and verify

Cursor prompts

Read the relevant files and propose a minimal plan. Do not change unrelated files.
Then implement the plan with small diffs and list verification steps.

Deployment checklist

  • Environment variables set
  • Build passes locally
  • Basic smoke test in preview

Common issues

  • Missing env vars
  • Mixed server/client boundaries
  • Cursor
  • Claude Code

FAQ

Should I follow every step exactly?

Use the guide as a shipping checklist, but cut steps that do not match your stack or MVP scope.

When should I add tests?

Add focused tests around risky logic, data transforms, auth, billing, or anything likely to regress.

What should I do if the guide feels too broad?

Break it into one acceptance criterion at a time and ask your AI editor to implement in small reviewable diffs.